OIP TAPI Service Provider 7.1.1

OIP TAPI Service Provider is a software component provided by Aastra Telecom Schweiz AG that enables computer telephony integration (CTI) with the OIP (Open Integration Platform) telephone system.

CTI stands for Computer Telephony Integration. It enables interaction between a computer and a telephone system, allowing users to control calls, access call data, and integrate telephony features into applications.

The OIP telephone system is a complete communication solution provided by Aastra Telecom Schweiz AG. It offers a wide range of features and advanced functions for businesses of all sizes.

The OIP TAPI Service Provider acts as an interface between the OIP telephone system and third-party applications that support the TAPI (Telephony Application Programming Interface) standard. It allows these applications to control the phone system and access call-related information.

Any third-party application that supports the TAPI standard can use the OIP TAPI Service Provider to integrate with the OIP telephone system. This includes CRM systems, call center applications, and other software that requires telephony functionality.

The OIP TAPI Service Provider connects to the OIP telephone system using specific protocols and APIs. Once connected, it provides a TAPI-compliant interface that applications can use to send commands to the phone system and receive information about calls, events, and other telephony-related data.

Yes, the OIP TAPI Service Provider supports multiple concurrent connections from different applications. This means that multiple software applications can independently control and access the OIP telephone system using TAPI commands.

No, the OIP TAPI Service Provider is a software component and does not require additional hardware. It is installed on a server or workstation and communicates with the OIP telephone system over the network.

No, the OIP TAPI Service Provider is specifically designed to work with the OIP telephone system from Aastra Telecom Schweiz AG. It may not be compatible with other telephone systems from different vendors.

The OIP TAPI Service Provider is commonly used in call center environments, CRM integrations, unified communication solutions, and any application that needs to interact with the OIP telephone system using the TAPI standard.